• Case Study

    How The University of Manchester Library Reduced Support Ticket Volume by 25%

    The University of Manchester Library is one of the great libraries of the world. It sits at the heart of England’s first and most eminent civic university, welcoming millions of students, researchers and visits every year to its 11 sites, which include The John Rylands Library, home to one of the most remarkable…

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    • Academics
    • Case Study
    • Manchester
    • University